Frequently Asked Questions
All Your Questions About tc999 in One Place
Whether it's betting, bonuses, casino games, the VIP programme, or payments — if you have a question, you'll find a detailed answer on this page.
Whether you're new to tc999 or a returning player, questions come up all the time. How to deposit with bKash, what the bonus terms are, how to get VIP cashback, what happens to your bet if a match is called off due to rain — clear and straightforward answers to all of these are laid out in the sections below. Choose the category that fits your question, click on it, and read the details. If you can't find what you're looking for, contact our support team directly.
Detailed Q&A
BPL & International Matches
Log in to tc999 and go to the Cricket section. Active BPL season matches are listed there. Pick the match you want, browse the markets, and place your bet on team or player outcomes based on your analysis. If you keep funds in your account via bKash, Nagad, or Rocket in advance, placing a bet takes just a moment.
If a match is abandoned or declared no result due to rain or any other unforeseen reason, all bets on that match are generally cancelled and the original stake is returned to your account. However, terms may vary for specific markets. To be sure, read our Terms and Conditions page or ask via live chat.
Decimal odds are straightforward. Say the odds are 2.50 and you bet ৳100 — if you win, you get 2.50 × ৳100 = ৳250 (including your original ৳100). That means a profit of ৳150. Higher odds mean the outcome is less likely but the payout is greater. Odds can't go below 1.00, and 1.00 means no profit.
The most popular cricket betting markets at tc999 are match winner (e.g. who wins a Bangladesh vs India match), toss winner, innings total runs, top batter, top bowler, and over/under. In T20 format, ball-by-ball and over-by-over in-play markets are also a favourite for many.
Yes, tc999 offers betting on international tournaments such as IPL, T20 World Cup, and ICC tournaments. Markets are also available for Test series and ODI matches beyond BPL. Visit the Cricket section during an active season to see all available markets.
Bonuses & Offers
No, the welcome bonus is available to each player only once — at the time of their first deposit. It is a one-time benefit per account. Opening multiple accounts under the same person is against the rules and, if detected, both accounts may be suspended.
Open a new account at tc999 and make your first deposit of at least ৳200. A 100% bonus matching your deposit amount, up to ৳5,000, will be added automatically. For example: deposit ৳1,000 and you get a ৳1,000 bonus, making your balance ৳2,000. Deposit ৳12,000 or more and the bonus is capped at ৳5,000, giving you a total balance of ৳17,000.
The wagering requirement for the welcome bonus is 10x — calculated on the bonus amount only, not on the combined total of deposit and bonus. For example: if you receive a ৳1,000 bonus, you need to complete bets worth a total of ৳1,000 × 10 = ৳10,000 before you can withdraw winnings earned from the bonus.
Yes, all bonuses have an expiry period. If wagering is not completed within the specified period, the bonus and any winnings from it may be cancelled. The expiry is stated in the applicable terms at the time you claim the bonus — read them carefully. If in doubt, ask via live chat.
Yes, you can request a bonus cancellation before wagering is completed. Keep in mind that cancelling a bonus will also cancel any winnings earned from it, and only your original deposit amount will remain in your account. Contact the support team via live chat to request a cancellation.
Casino & Table Games
Absolutely. tc999's live casino is fully mobile-friendly. On any Android or iOS smartphone or tablet, just log in through your browser and play roulette, baccarat, or Teen Patti directly with a live dealer. No separate app download is needed.
Roulette features a spinning wheel with numbered pockets and a ball that lands in one of them. You can bet on a specific number, the colour of a number (red or black), odd or even, or a range of numbers. Betting on a single number pays the most but has lower odds; betting on colour is lower risk. European Roulette has only one zero (0) pocket, which keeps the house edge relatively lower.
Teen Patti is played with three cards — the higher-ranked hand wins. Andar Bahar is even simpler: the dealer reveals one card and you bet on whether a card of the same value will appear on the Andar (left) or Bahar (right) side first. Both games move fast and are easy to pick up for newcomers.
tc999 offers multiple table options with different budgets in mind. There are low-limit tables for smaller budgets and high-limit tables for more experienced or higher-budget players. Specific limits are shown next to each table in the game lobby.
Baccarat has two hands — Player and Banker. Each hand is dealt two or three cards, and the hand whose total points are closest to 9 wins. You can bet on Player, Banker, or Tie. Card values: 10, J, Q, K = 0 points; Ace = 1 point; all other cards are worth their face value. Its simple rules and fast rounds make it one of the most popular games in live casino.
VIP & Cashback
At tc999, your VIP tier advances automatically through regular play and betting. The more active you are and the more you bet, the faster you move to the next level. The same principle applies in reverse — extended inactivity may result in your tier dropping.
Each week, a set percentage of your net losses is returned to you as cashback. The percentage is determined by your current VIP level. Cashback is generally credited to your account at the end of the week or at a set time, and it is usually available to use without any wagering requirement.
tc999 has five VIP levels in total: Bronze — up to 0.3% weekly cashback; Silver — up to 0.6%; Gold — up to 0.9%; Platinum — up to 1.2%; Diamond — up to 1.5% weekly cashback. The higher your level, the more benefits and rewards you receive.
In addition to cashback, higher-level VIP members enjoy faster withdrawal processing, priority support, access to exclusive promotions, and personalised offers. Upon reaching Diamond level, there is also the possibility of a dedicated account manager.
Deposit Questions
Log in to tc999, then go to the Cashier or Deposit section. Select bKash as your payment method and enter the amount (minimum ৳200). Send money from your bKash app to the bKash number shown on screen. Save the payment reference number — you may need to provide it to the support team if any issue arises.
tc999 currently supports four active payment methods: bKash, Nagad, Rocket, and bank transfer. For bank transfer, you can send from major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank. The minimum deposit amount is ৳200 for every method.
In most cases, deposits are processed automatically within a few minutes. If it takes more than 15–20 minutes, contact us via live chat or email [email protected] with your payment transaction ID or reference number. Our support team works 24/7 and resolves issues promptly.
The minimum deposit at tc999 is ৳200 for every payment method. For withdrawals, a minimum balance of ৳1,000 is required. Withdrawal requests are generally processed within 5–30 minutes.
Yes, depositing with Nagad or Rocket comes with the same benefits — a minimum of ৳200, fast processing, and eligibility for the welcome bonus. All tc999 offers and benefits apply regardless of the payment method used.
Still have questions? We're ready to help
tc999's support team is available 24 hours a day, 7 days a week in both Bangla and English. Reach us through any of the channels below.
Live Chat
24/7 instant support
Email
[email protected]